Returns & Refunds

At E.Woodford & Sons, we offer a made-to-order service, allowing you to customise every detail of your footwear, from style and leather to lining and sole. Each pair is meticulously handcrafted to your specifications, making refunds or returns unavailable.

We prioritise accuracy in sizing by crafting a fit trial pair, ensuring that, once approved, you are content with your chosen size. The final shoe will be constructed using the same specifications.

Should you receive a custom order with any defects, please notify us promptly. We are dedicated to resolving any issues and ensuring your complete satisfaction. Be assured, we are here to support you at every stage, working closely to address any concerns or discrepancies to your fullest contentment.

Free shipping on all orders
Anywhere in the world
Secure payment
Via debit or credit card
Made to order
Hand crafted welted footwear
£GBP ^
chevron-down